We invite you to read this policy, which explains how the relevant Whimi company collects, processes and uses your personal information. The relevant Whimi company is listed in the information controller and contact section below (hereinafter referred to as Whimi or us).

1. How do we collect your personal information ?

Information you provide (for example, creating an account on our website, signing up for our loyalty or other customer programs, etc.);

  • Contact information (such as your name, home phone and mobile phone number, home address, and email address);
  • Age, date of birth, gender, nationality, preferred language, interests and lifestyle;
  • Billing information (including recipient address and payment information). We reserve the right to request additional billing information or proof from you when we think it is reasonably necessary; please note that we will not save your payment card payment information (unless required for refunds). We use third-party information controllers to process payment data;
  • Website registration credentials (including username and password). By creating an account, you can safely store your debit and credit card information (saved by our third-party service provider) to make it easier and faster for you to checkout, and also store and edit your recipient address And billing information, you can also view past purchase records and order history;
  • Clear personal preferences (for example, communication and language settings);

Interaction with us (for example, your transaction history or survey or when you visit our social media pages, blogs or forums, etc.)

We do not intentionally collect information related to minors.

Information automatically collected when you use the platform, social media pages, or interact with our online advertising.

We automatically collect the following information:

Technical information, including your device’s IP address, browser type and version, time zone settings, browser plug-in type and version, operating system, unique device identification code and advertising identifier;

Information about your access to the platform, including URL click streams (including date and time) that point to, pass through, and originate from our platform; products you view or search for, content you view or interact with (and any ads); page response time , Download errors, duration of visits to specific pages, page interaction information (such as scrolling, clicking, and mouse hovering, etc.), and the way to leave the page.

Some of this information is collected through the use of cookies and related technologies. To learn more, please see “Cookies and Related Technologies”.


Information collected from third-party sources:

We (when permitted by applicable law) from time to time collect from trusted third parties that have been made public or through commercial channels (such as business and retail partners, payment and delivery services, social media networks, advertising networks, analytics data providers, and search Information providers), such as your preferences, interests, and other demographic data, can be used for the purposes listed in this policy.

When you pay for your products, we obtain information from our payment processing service provider, which will conduct credit and anti-fraud checks against you and the payment methods you provide to verify your identity and verify your Credit or debit card, get the initial authorization of the credit or debit card and / or authorize your purchase application.

In order to ensure the accuracy of the information and provide you with a better customer experience, we will connect or merge the information we collect from the different sources and channels listed above to provide you with personalized services, content, and pertinence Newsletter and advertising.

You do not have to provide personal information when you visit the platform. However, if you do not provide personal information marked as required, you will not be able to use certain features (such as purchasing our products through the website), or we may not be able to provide you with our products and services or communicate with you. However, you can choose whether to receive marketing communications from us, and we will only send you such communications if you have obtained appropriate consent.

Unless you have provided a copy of this policy to others and obtained their permission, you must not provide us with any information about others.


2. How do we process Personal Information ?

Browsing data.

During their normal operation, the IT systems and software procedures used to operate this website acquire some personal data whose transmission is implicit in the use of Internet communication protocols. This information isn’t collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data are used for the only purpose of obtaining statistical information on the use of the site and to check its correct functioning. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site. Data provided voluntarily by the users, the optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message. Specific summary information will be progressively reported or displayed on the pages of the site prepared for particular services on request.



Please see “Cookies and related technologies” as below.


Cookies and related technologies

We use and allow third-party service providers to use cookies, web beacons, and other similar technologies in platforms, social media pages, and communications. We do this to understand how you use our services, improve your experience, and enable personalized features and content; optimize our advertising and marketing and enable third-party advertising companies to assist us in sending you over the Internet based on your interests ad.

What is a cookie?

A cookie is a small text file sent by a website to your computer, mobile device, or other Internet-connected device in order to uniquely identify your browser or store information or settings in your browser.

Our cookies and their functions:

The cookies we use can be categorized as follows:

  • Absolutely necessary cookies

These cookies are indispensable for your use of this website and its functions, for example, when you continue to shop and / or browse different website pages and visit safe areas within the website, store your product options in the shopping basket. Whether or not you agree to use it, we must use such cookies to ensure that the website functions as expected.

  • Analytics / performance cookies

These cookies collect information about how you use our website and services in order to improve performance and develop according to the preferences of our customers and visitors. For example, cookies and web beacons can be used to:

-Test different designs and ensure a consistent look and feel on our website as a whole;

-Track and provide trend analysis on how you interact with and communicate with our website;

-Track errors and measure the effectiveness of our promotional activities.

The information collected is generally aggregated to provide trends and usage patterns for business analysis, website / platform improvement, and performance measurement. Our cookies or the analysis results generated by them may also be shared with our business partners. The types of information we collect include the number of visitors who visited our website, the number of logged-in customers, when they visited our website, the duration of the visit, and which areas of the website and services were visited, but this information is generally not used to identify Your personal identity. We may also receive similar information related to visitors to our partner websites. For this purpose, we use Google ’s Google Analytics. To opt out of Google Analytics tracking, please visit https://tools.google.com/dlpage/gaoptout.

  • Functional cookie

These cookies allow the website to remember you in order to provide better customization features (such as language preference). These cookies can also be used to remember changes you have made to text size, fonts, and other parts of the website that can be customized. The information collected by these cookies may be processed anonymously, and they cannot track your browsing activity on other websites.

  • Social media cookies

These cookies will play a role when you use the social media “share” button or “press like” button of this website, or follow us through social networking sites such as Facebook, connecting your use of our platform and targeted / advertising activities . We have no control over how the aforementioned social networks use cookies. Interaction with these functions is governed by the privacy policies of the companies that provide these functions.

  • Targeted / advertising cookies

These cookies are used to send advertisements that are more relevant to you and your interests on our website, the websites of our group companies, and the websites of our partners. We send targeted advertisements to our existing customer base and other individuals who we think may be interested in our products and services. They are also used to limit the number of times you see an ad and help measure the effectiveness of advertising campaigns. They allow us to understand and evaluate the clicks on our ads so that we can improve the services you receive. They are generally placed by advertising networks with our permission. They will remember that you have visited a website, and this information will be shared with other agencies (such as advertisers). Advertisers and other third parties (including the advertising networks, advertising service companies and other service providers they may use) may consider users who interact with or click on personalized advertisements or content to belong to such advertisements and content Part of the group targeted by the content.


To opt out of cookies related to targeted advertising, you can visit www.youronlinechoices.eu. However, this will not prevent you from completely seeing the ad, and opting out only means that the ad is no longer targeted at you. Please note that there are more networks listed on this site than we use on our site.

We use the following third-party advertising cookies on our platform:

Company Description

Google audience cookies enable us to place interest-based advertising on the web and in applications.

Facebook Facebook cookies enable us to serve interest-based advertising to you through online social networks. .

Double-clicking and double-clicking floodlight (Google) Double-clicking cookies allows us to identify the types of ads you might want to see from the content you are viewing.

Yahoo Yahoo! audience cookies allow us to place interest-based advertising on the web and in applications.

Baidu Analytics Audience The Baidu Analytics Audience cookie allows us to publish search-based advertising and interest-based advertising on the web and in applications. The storage of cookies will not be limited by time, but users can request that it be deleted.


Web server logs and web beacons

Combined with obtaining information through cookies, our web server can record details such as your operating system type, browser type, domain name and other system settings, the language your system uses, and the country / region and time zone where your device is located. The web server log can also record, for example, the web page address that links you to our website, and the IP address of the device you use to connect to the Internet. This information helps us troubleshoot, improve performance and maintain the security of our platform. In order to control which web servers collect this information, we may place a label called & ldquo web beacon & rdquo on our web pages; these are computer instructions that link web pages to specific web servers and their cookies. We may also use cookies and similar technologies (such as web beacons) to enable us to determine whether the mail we sent to you has been opened or functioning, whether our mail tool is working properly, or to enable us to measure performance and provide Content and ads that are more relevant to you.

Can I opt out of cookies and similar technologies?

If you don’t allow cookies at all, or only allow certain cookies, please check your browser settings. You can also use your browser settings at any time to withdraw your consent to use cookies and delete cookies that have been set. For more information about cookies, please visit https://www.allaboutcookies.org/manage-cookies/. Rejecting or disabling cookies may prevent you from viewing certain contents of the website or using certain features of the website. Details of how to opt out of Google Analytics and cookies related to targeted advertising are listed above.

Because web beacons have the same requirements as any other content included in the web page format, you cannot choose to opt out or decline. However, you can disable web beacons in email messages by not downloading images included in the messages you receive (this feature varies depending on the email software used on your personal computer) However, due to the functionality of specific e-mail software, this may not always disable web beacons or other similar technologies in e-mail messages. For more information on this, please refer to the information provided by your email software or service provider. In some cases, web beacons can also disable this setting by opting out of cookies or modifying cookies in your browser.

3. Personalinformation security and privacy

We are committed to protecting the security of the personal information we collect, and ensuring the security of your personal information is very important to us. We take measures to ensure that your personal information is protected from unauthorized or illegal processing, accidental loss, deletion, use, leakage, damage, destruction or disclosure, and we grant access to your personal information only to those who reasonably need to access such Information to provide you with products and services.

Any information about your browser transmitted to our platform through an online form, the location of our store or a shopping cart is protected by Secure Sockets Layer (SSL) technology. SSL is a cryptographic protocol that ensures the privacy and integrity of information between verified parties.

Our platform may contain links to and from third-party websites. If you use links to any of the above websites, please note that the above websites have their own privacy policies, and we do not assume any responsibility or obligation for these policies or how the above third parties use your personal information. Before you submit any personal information to the above website, please carefully understand the above policy.

If you create an account on our website, as part of our security procedures, you should provide the account username and password as required. You should keep such information confidential and must not disclose it to any third party.

4. Your rights

We are committed to providing you with choices about the personal information you provide to us. The following mechanisms allow you to control your personal information:

Advertising, marketing and personalization (offline and online): If you want to be notified about our products and services, events, loyalty and other customer programs, and other promotional activities, you can get them through our platform. Without your consent, we cannot do this in some jurisdictions. Some of our activities and communications may be personalized to your specific interests and preferences (if required by law, it will be conducted after obtaining your permission).

In some jurisdictions, we may also share your personal information with other entities within Whimi Corporation to inform you of our products and services, events, loyalty and other customer programs, and other promotional activities. Similarly, you can show your consent through our platform (because without your consent, we cannot do this in some jurisdictions).

If you no longer wish to receive our marketing communications (and / or you wish to opt out of receiving personalized marketing communications), you only need to notify us at any time according to the opt-out instructions in the relevant communications or through the contact information listed below. Please note that this does not prevent you from receiving service information sent by us (ie non-marketing information, such as emails about the status of your order or email notifications related to your account activity).

Cookies / similar technologies and interest-based advertising: You can set your browser or use the opt-out tool provided to reject all or some browser cookies, or remind you when you use cookies.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Last updated on 06.16.2020



Your privacy concerns are important to us.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us: contact@whimi.cn.